{"id":90,"date":"2025-04-19T18:41:21","date_gmt":"2025-04-19T18:41:21","guid":{"rendered":"https:\/\/support.4iplatform.com\/?page_id=90"},"modified":"2025-06-06T19:47:41","modified_gmt":"2025-06-06T19:47:41","slug":"submit-ticket","status":"publish","type":"page","link":"https:\/\/support.4iplatform.com\/?page_id=90","title":{"rendered":"Submit Ticket"},"content":{"rendered":"\n
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Support Tickets <\/span> will be charged<\/span>, if not related to a platform’s bug, will be charged <\/span><\/span><\/span>at USD 90 per hour.<\/span><\/div><\/div><\/div><\/div>\n\n\n\n
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Check if your subsription type includes hours here!<\/p><\/a><\/div><\/div>

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  • Standard Subscription<\/h3>

    Standard Subscription DOES NOT INCLUDE support hours.<\/p><\/div><\/li>

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    Professional Subscription INCLUDES 0.5 hours of dedicated support per month and subscription.<\/p><\/div><\/li>

  • Enterprise Subscription<\/h3>

    Enterprise Subscription INCLUDES 1 hour of dedicated support per month and subscription.<\/p><\/div><\/li><\/ul><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n

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